Support
As a small brand, there's a human being behind every process, including customer support. Feel free to text us your doubts or suggestions. You can even come and visit us in person!
Frequently Asked Questions
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Of course! That's the reason for our name. We are currently working on a customization site so that you can design your unique ski on your own.
In the meantime, feel free to contact us with your design ideas. Our talented designers will get in touch with you to shape the ski of your dreams!
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If your ski is in stock, the delivery will take no longer than 4 work days.
However, if your ski is in backorder, the delivery time will take up to 45 days. Manufacturing skis takes time!
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All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects. -
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy.
VISIT US AT
THE FACTORY
CALLE OLINDA 17, PULIANAS, GRANADA, SPAIN.
Mon - Fri: 8am - 5pm
Sat: Closed
Sun: Closed
